Contact Us
Need help using Snaptikmate, want to share feedback, or have a rights-holder request? Send a message and our team will get back to you as soon as possible.
Support
For download issues, website bugs, or general questions, email our support team. Please include the TikTok link you tried (if available) and a short description of what happened.
Email: support@snaptikmate.com
Business Inquiries
For partnerships, media, or advertising-related questions, contact us here.
Email: business@snaptikmate.com
Copyright & Rights-Holder Requests
Snaptikmate respects creator rights. If you are a copyright owner or an authorized representative and believe your content is being misused, contact us with enough details so we can review your request.
- Your full name and role (owner or authorized agent)
- Links to the relevant content
- Proof of ownership or authorization (if applicable)
- A brief explanation of the concern
Email: dmca@snaptikmate.com
Response Time
We typically respond within 24 to 48 business hours. Response times may be longer during weekends or holidays.
Before You Contact Us
Many issues are quick to solve with a few checks:
- Make sure the TikTok video link is public and still available.
- Try refreshing the page and pasting the link again.
- Switch browsers (Chrome, Safari, or Firefox) if the download button does not appear.
- Disable ad-blockers if the page elements do not load correctly.